Position Details


Reference Number 172616
Position Title Outpatient Computer Clerk
Employment Status Permanent Full Time, Permanent Part Time
Program Surgical & Critical Care
Location University Hospital Geelong
Salary $0.00
Hours Per Fortnight 176
Position Summary

 

 

  • Permanent full time and permanent part time opportunities now available
  • Get your foot in the door, and work in an innovative & supportive team
  • Multiple Clerical roles to assist in the provision of specialist care at University Hospital.

About the facility 

Barwon health is the major regional health provider for the Barwon South West region. It is one of Victoria’s largest regional health service with one of the busiest hospitals in the state, University Hospital. We serve over 500,000 people through the efforts of over 8,000 staff and more than 1200 volunteers. We provide care at all stages or life and circumstance through a wide range of services from emergency and acute to mental health, primary care, community services, aged care, and subacute/rehabilitation. Care is provided to the community through over 28 key locations throughout the region.

About Outpatients 

The Outpatient department aims to provide specialist patient focused care to consumers in the Geelong and surrounding Barwon South Western Region. We have grown in an attempt to meet the demands of the growing population now covering four sites and manage an average of 4,500 referrals for care per month

About the role 

As a clerical team member of the Outpatient department you will be crucial to the assisting the delivery of specialist clinic care.

You will:

  • Answer queries from patients around appointments, waiting lists and other related information and customer service queries.
  • Provide  clerical and reception services in a confidential and accurate manner, in accordance with Barwon Health Outpatients policies and procedures
  • Contribute to and assist the Outpatients Nurse Unit Manager and Clerical Team Leader in maintaining efficient reception service delivery.
  • As required ensure appropriate communication of information to relevant Barwon Health departments and external healthcare providers.

About the culture

Our dynamic work environment provides support and education as you grow and develop your skills and abilities. You will be encouraged to think on your feet to overcome challenges and learn from those experiences.

Barwon Health staff benefits

  • Flexible working arrangements
  • Professional development
  • Access to employee wellness facility
  • Salary packaging
  • Social club
  • Doorstep to the Great Ocean Road, Bellarine Peninsula and the Surf Coast

Diversity and Inclusion

At Barwon Health we are committed to a diverse and inclusive workforce where we value each person’s uniqueness. We embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.

At Barwon Health we are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background.

We at Barwon Health strongly encourage people with disability and diverse backgrounds to apply for our roles.

If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at talent.acquisition@barwonhealth.org.au noting your preferred method of communication and contact details and a member of the team will be in touch.

We Barwon Health are proud to be Totally Smoke Free.

This role must be fully vaccinated for Covid -19 and meet the requirements of the Barwon health immunisation policy.

Selection Criteria Essential: Can you please list Barwon Health's values?
Essential: Can you please choose one of Barwon Health's values and describe a situation in the workplace where you have displayed this value?
Desirable: Proven IT literacy and accuracy
Desirable: Previous switchboard experience.
Desirable: Previous customer service role.
Essential: I agree to meet Barwon Health’s immunisation requirements (including full COVID vaccination) as set out in Barwon Health’s Staff Immunisation Policy as amended from time to time. I acknowledge that meeting this ongoing requirement is mandatory and a condition of any employment subsequently offered
Contact Person Dianne Day 
Contact Person Job Title  
Contact Number (03) 4215 1397 
Closing Date 18/01/2022
Position Description
File name 
Clerical Position Description. 0318.docx Open
Please note that this position will close at 11:45pm on closing date. Please ensure your application is added before then as we do not accept late applications.