Position Details


Reference Number 179216
Position Title Adult Phone Triage Clinician (nurse only)
Employment Status Temporary Full Time
Program Mental Health Drug and Alcohol Services
Location 131 Myers Street
Salary $0.00
Hours Per Fortnight 80
Position Summary
  • Provide expert phone advice and referrals and formulate assessment of risk factors
  • Current hours: Mon-Fri 0830-1700. Moving to: 7 days per week 0700-2200
  • Temporary Full Time – 80 hours per fortnight (+ADO, until 2/1/24)

About the facility

The Phone Triage team is a 7-day-a-week service with two shifts; morning and afternoon. The team is a tertiary-level multidisciplinary mental health drug and alcohol team. Its aim is to provide timely and effective phone-based assessment to triage the mental health and/or drug and alcohol needs of consumers and their families. Referrals come from consumers, carers or other stakeholders calling in via a central intake phone number.

About you

  • Current registration as a registered nurse, occupational therapist, social worker or clinical Psychologist
  • Significant experience working in a mental health triage setting
  • Significant experience in acute mental health and AOD assessment and treatment
  • Demonstrated advanced level of clinical skills in the assessment and treatment of people with acute mental health and substance use disorders in a community setting

About the role

As the successful applicant you will have highly proficient phone triage skills to complete an assessment of consumer needs and refer onto the most appropriate service. Senior clinicians will demonstrate leadership in both the ongoing development of the team and support the C-AIS manager with day-to-day operations of the team.

What we offer

  • 5 weeks annual leave with the option to purchase additional leave
  • Great location - doorstep to the Great Ocean Road, Bellarine Peninsula and the Surf Coast
  • Attractive salary packaging benefits!
    • Living Expenses capped at $9,010 and includes repayments on mortgages, credit cards, personal loans and rental payments
    • Meal Entertainment & Accommodation capped at $2,650 and includes food and drink consumed in a social or entertainment settings and some accommodation expenditure

Diversity and Inclusion

At Barwon Health we are committed to a diverse and inclusive workforce. We embrace diverse life experiences and the perspectives of our people, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.

If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Mental Health Recruitment via email at mentalhealth.recruitment@barwonhealth.org.au

This role must be fully vaccinated for Covid-19 and influenza and meet the requirements of the Barwon Health immunisation policy.

#Melbourne, Victoria

Selection Criteria Essential: Can you please list Barwon Health's values?
Essential: Can you please choose one of Barwon Health's values and describe a situation in the workplace where you have displayed this value?
Essential: Formal professionally recognised qualifications in Psychiatric Nursing, Occupational Therapy, Social Work or Clinical Psychology
Essential: I agree, to commence employment, I am required to meet Barwon Health’s immunisation requirements (including full Covid-19 and Influenza vaccination) set out in the Staff Immunisation Policy. I acknowledge that meeting this requirement is mandatory and a condition of employment subsequently offered.
Essential: Significant experience in acute mental health and AOD assessment and treatment
Essential: Demonstrated advanced level of clinical skills in the assessment and treatment of people with acute mental health and substance use disorders in a community setting
Contact Person Nevada Cornwell 
Contact Person Job Title Manger Phone Triage 
Contact Number 0468 513 405 
Contact Email nevada.cornwell@barwonhealth.org.au 
Closing Date 28/05/2023
Position Description
File name 
PD_Phone_Triage_senior_clinician_nurse only.pdf Open
Please note that this position will close at 11:45pm on closing date. Please ensure your application is added before then as we do not accept late applications.