Position Details
Reference Number 160015
Position Title Patient Services Assistant - Emergency Department
Internal Only This position is open to employees of Barwon Health only
Employment Status Temporary Part Time
Program Medicine, Specialist Medicine & Emergency Medicine
Location University Hospital Geelong
Salary $0.00
Hours Per Fortnight 32
Position Summary
  • Temporary Part Time position until 4th December 2022
  • Ongoing training and professional development in a supportive team environment
  • Extend your career with Victoria’s leading regional health care service

About Barwon Health

Barwon Health is the largest regional health service in Victoria, providing care for approximately 78,000 emergency presentations per year. Under Barwon Health’s new emergency model of care patients are streamed to dedicated assessment areas including fast track, adult, paediatric, resuscitation, trauma and mental health areas. Our mission is to improve access and patient flow to provide a sustainable service that ensures high quality, safe, people-focused care.

About the role

As the Patient Services Assistant (PSA) working within the Emergency Department you will ensure the effective provision of patient care in the assistance of nursing staff in the areas of patient welfare, comfort, hygiene and transport in order to achieve and maintain quality patient outcomes. You will have recent experience as a PSA or in related work areas, a willingness and ability to develop skills and adapt to changing needs and hold a recognised PSA certificate (or equivalent) from a TAFE college, or equivalent registered training organisation.

About the culture

The emergency department has a growing culture of innovation and change.  The smarter, easier, safe and better ways of doing things that result in more satisfaction for the staff, patients and their families. You will work with an innovative team who maintain extensive knowledge and experience. Our dedicated and experienced team pride themselves on providing high quality patient centred care in an environment that has modern, well-equipped facilities.

Barwon Health staff benefits

  • At Barwon Health we harness a diverse and inclusive workforce where we value each person’s uniqueness. We will embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.
  • Our organisation promotes the safety, wellbeing and inclusion of our staff and consumers including children, and have appropriate recruitment resources in place to ensure background checks and reference checks are completed.
  • At Barwon Health we are committed to providing positive employment opportunities and outcomes for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background.
  • We Barwon Health is proud to be Totally Smoke Free.
Selection Criteria Essential: Can you please list Barwon Health's values?
Essential: Can you please choose one of Barwon Health's values and describe a situation in the workplace where you have displayed this value?
Essential: Holds a recognised PSA certificate (or equivalent) from a TAFE college, or equivalent registered training organisation
Essential: Have you the flexibility to work all shifts on a monthly roster including morning, afternoon, night shift and weekends?
Essential: Ability to undertake and complete internal training modules, such as smart moves?
Essential: Recent experience as a PSA or in related work areas
Essential: Willingness and ability to develop skills and adapt to changing needs
Desirable: Experience in working with BH computer programs
Contact Person Kathryn Ackland 
Contact Person Job Title ED NUM 
Contact Number (03) 4215 0110 
Closing Date 21/11/2019
Position Description
File name 
Patient Services Assistant 18.docx Open
Please note that this position will close at 11:45pm on closing date. Please ensure your application is added before then as we do not accept late applications.