Position Details

Reference Number 159357
Position Title Administration Assistant - Hospital Admission Risk Program
Employment Status Permanent Part Time
Program Community Health Rehab & Palliative Care
Location 120 Settlement Road Belmont
Salary $0.00
Hours Per Fortnight 30
Position Summary
  • Opportunity to be a member of a large multidisciplinary team with a client focused model of care
  • Working within a busy environment to understand your potential
  • Ongoing training and professional development in a supported work environment

About the facility 

HARP is a community-based program employing more than 30 staff, including nurses (Div 1 & Div 3), physiotherapists, social workers, occupational therapists, dietitians and administration staff that provide outreach support for people with complex health and psychosocial needs. HARP aims to decrease hospital demand through the provision of comprehensive assessment, care coordination and timely access to specialist care in the community setting for people with complex health and/or psychosocial needs, who present frequently or are at imminent risk of presenting to hospital.

About the role 

The Hospital Admission Risk Program are looking for an experienced Administration team member to support a large multidisciplinary team and deliver consumer focused administrative support and to assist the HARP team by providing efficient and effective clerical support so as to achieve desired outcomes.

The successful candidate will provide clerical and reception duties with attention to detail, and in accordance with Barwon Health policy and procedures. They will be required to and assist the Coordinator and Team Leaders to support maintaining an efficient work place and service delivery.

The HARP Administration position is often the first contact for consumers, internal and external service providers and community members either by phone or email. The successful candidate is required to use the AIDET framework in practice, provide an efficient point of contact for HARP staff, and accurately document required information. They are also responsible for processing all new HARP referrals, and discharges, and contribute to quality improvement.

The successful candidate will be required to work 30 hours per fortnight, 7.5hr days of a Wednesday and Thursday.

About the culture

HARP staff thrive in a challenging environment, enjoy being part of a highly recognised and skilled team and supported to have the opportunity to do their best. Most important our dedicated staff reflect the Barwon Health Values in all that we do.

Barwon Health staff benefits

  • At Barwon Health we harness a diverse and inclusive workforce where we value each person’s uniqueness. We will embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.
  • Our organisation promotes the safety, wellbeing and inclusion of our staff and consumers including children, and have appropriate recruitment resources in place to ensure background checks and reference checks are completed.
  • At Barwon Health we are committed to providing positive employment opportunities and outcomes for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background.
  • We Barwon Health is proud to be Totally Smoke Free.
Selection Criteria Essential: Can you please list Barwon Health's values?
Essential: Can you please choose one of Barwon Health's values and describe a situation in the workplace where you have displayed this value?
Essential: Do you have sound administration experience?
Essential: Do you hold a current drivers licence recognised in Victoria?
Essential: Are you able to demonstrate intermediate to advanced skills in MS Office and information systems?
Desirable: Do you hold a current certificate of health administration or similar, or working towards the same?
Contact Person Chelsea Gielen 
Contact Person Job Title  
Contact Number (03) 4215 7401 
Alternate Contact Person Jo Stevens 
Alternate Contact Number (03) 4215 7401 
Closing Date 15/08/2019
Position Description
File name 
HARP Administration Support DRAFT (June 2019).docx Open
Please note that this position will close at 11:45pm on closing date. Please ensure your application is added before then as we do not accept late applications.