Position Details
Reference Number 160397
Position Title North Area Receptionist
Employment Status Permanent Full Time
Program Community Health Rehab & Palliative Care
Location Corio CHC, Barwon Health North
Salary $0.00
Hours Per Fortnight 320
Position Summary
  • Work with an innovative multidisciplinary team in new state of the art facilities
  • If you have a friendly disposition, and are capable of working in a team environment please apply now and join our team.
  • Ongoing training and professional development life

About the facility 

Barwon Health is one of the largest and most comprehensive regional health services in Australia, providing care at all stages of life and circumstance. Health services available through Barwon Health cover the full spectrum from primary care, community services, aged care, rehabilitation, mental health, emergency and acute care. There are approximately 7000 staff across 24 locations, including University Hospital, McKellar Centre, Community Health Centres, Alan David Lodge and Barwon Health North.

Barwon Health North is a brand new two story facility located in the Northern Suburbs of Geelong to provide a state of the art flexible health facility to meet the growing needs of the community.

Barwon Health North will provide accessible healthcare close to home and to public transport bridging the gap between the acute settings at the University Hospital Geelong by providing the following services

  • Urgent Care Services
  • Medical Imaging
  • Child and Family Services
  • Healthy at Home (Chronic and Complex Care)
  • Dialysis
  • Specialist Clinics

About the role 

The Receptionist at Barwon Health North & Corio Community Health Centre will ensure that all administrative functions support each patient’s journey of access and patient centred care with a high standard quality in line with the organisational values.

Duties of the role include but are not limited to:

  • Providing information to customers promptly and in an easily understood form and that is accurate, current and complete
  • Assisting any visitors with general enquiries whist ensuring that the waiting area in maintained as comfortable as possible for visitors to the centre.
  • Undertake the day to day administration duties of the assigned area including, banking, site issues, data entry, DMR scanning, risks and improvements.
  • Develop self-improvement plan in consultation with the Clerical Supervisor to ensure continuous improvement goals are achieved.

About the culture

The Northern Suburbs is both dynamic and challenging environment; where staff draw on a large scope of practice and need to be able to think outside the square to work with some of our client cohorts. The possibilities to be innovative are endless. 

There is a strong and supportive team culture in our current services at Corio, which will align and integrate with those being delivered at Barwon Health North. Working together across a range of disciplines staff have a focus on clients and their health improvement or improving self-management skills to enhance  living with chronic illness. Our team culture can be best described as forward striving, involved, empathetic and innovative.

Barwon Health staff benefits

  • Flexible working arrangements
  • Professional development
  • Access to employee wellness facility
  • Salary packaging
  • Social club

At Barwon Health we harness a diverse and inclusive workforce where we value each person’s uniqueness. We will embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.

Our organisation promotes the safety, wellbeing and inclusion of our staff and consumers including children, and have appropriate recruitment resources in place to ensure background checks and reference checks are completed.

At Barwon Health we are committed to providing positive employment opportunities and outcomes for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background.

We Barwon Health is proud to be Totally Smoke Free.

Selection Criteria Essential: Can you please list Barwon Health's values?
Essential: Can you please choose one of Barwon Health's values and describe a situation in the workplace where you have displayed this value?
Essential: Demonstrated experience in a busy reception, providing clerical and administrative duties in a confidential environment.
Essential: Excellent keyboard and Computer literacy and skills, including the proficient use of the Internet, Word, Excel, Outlook and information electronic information systems and databases.
Essential: Courteous and respectful behaviour in all interpersonal interactions and consistent application of principles of confidentiality and patient privacy. Please provide an example.
Essential: Highly developed interpersonal and communication skills (written and verbal).
Essential: Strong literacy and numeracy skills
Essential: Ability to prioritise and undertake a range of complex tasks independently.
Essential: Ability to work in a high pressure environment and multi task
Desirable: Mature, friendly disposition with a high level of tolerance towards staff members and the general public
Desirable: Awareness and sensitivity to minority groups and alternative lifestyle choices. Please provide an example.
Contact Person Kirsty Sholer 
Contact Person Job Title North Area Administration Coordinator 
Contact Number 0411 758 506 
Closing Date 20/01/2020
Position Description
File name 
20.01.13 Barwon Health North - Receptionist Position Description.docx Open
Please note that this position will close at 11:45pm on closing date. Please ensure your application is added before then as we do not accept late applications.