Position Details


Reference Number 172785
Position Title Administration Assistant - In Reach/Rapid Response
Internal Only This position is open to employees of Barwon Health only
Employment Status Temporary Full Time, Temporary Part Time
Program Chief Medical Officer
Location McKellar Centre
Salary $0.00
Hours Per Fortnight 112
Position Summary
  • Play an integral role in supporting the members of our community affected by COVID
  • Gain valuable experiences working collaboratively with a multidisciplinary team
  • Take this opportunity to make a difference (Multiple temporary positions available until 31/12/2022)

About the facility 

Barwon Health’s exciting Public Health Unit servicing the Barwon South West region is initially focussing on COVID-19 preparedness, response and facilitation, with a particular focus initially on the COVID 19 Vaccination program. It will then later focus on other key areas of communicable and chronic diseases to improve Public Health to the entire region.

About the role 

Make a difference to members of our community by providing short-term effective & efficient customer focused administration/secretarial duties at COVID-19 with our committed Inreach team.  

To be successful in this role you will have the following skills and experience:

  • Experience in Reception / Customer Service / Clerical / Administrative / Data entry or Internal customer service environments
  • Intermediate computer literacy and skill, including the proficient use of the Internet, Word, Excel, Outlook
  • Excellent verbal and written communication including highly accurate record keeping
  • Previous COVID-19 Testing site administration or Call Centre experience is highly desirable.

As the successful applicant(s) your duties will include but are not limited to:

  • Undertaking / Coordination of activities to ensure position objectives are met and that the expectations of customers, both internal and external are also met
  • Responding to general enquiries within scope of the position
  • Escalation of enquiries / issues if appropriate
  • Assisting with providing clerical, administrative, medical secretarial or internal customer services for the relevant Manager
  • Accurate Data entry
  • Development of documentation and submission to appropriate staff member for checking

About the culture

You will work in a fast paced environment with a driven team who pride themselves on making a positive difference. You will have support and guidance from fellow team members and management who exhibit our Barwon Health values, respect, compassion, commitment, accountability and innovation. Our dedicated and experienced team provide high quality services to the members of our community who require our support.  

Diversity and Inclusion

At Barwon Health we are committed to a diverse and inclusive workforce where we value each person’s uniqueness. We embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.

At Barwon Health we are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background.

We at Barwon Health strongly encourage people with disability and diverse backgrounds to apply for our roles.

If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the PHU Recruitment team via email at phurecruitment@barwonhealth.org.au noting your preferred method of communication and contact details and a member of the team will be in touch.

We Barwon Health are proud to be Totally Smoke Free.

This role must be fully vaccinated for Covid -19 and meet the requirements of the Barwon health immunisation policy.

Selection Criteria Essential: Can you please list Barwon Health's values?
Essential: Can you please choose one of Barwon Health's values and describe a situation in the workplace where you have displayed this value?
Essential: Experience in Reception / Customer Service / Clerical / Administrative / Data entry or Internal customer service environments
Essential: Intermediate computer literacy and skill, including the proficient use of the Internet, Word, Excel where relevant
Essential: Excellent record keeping standards
Essential: Excellent verbal and written communication
Essential: Flexibility to work off-site supporting Rapid Response Team in various settings and ability to move across the facility according to demand
Desirable: Certificate III in Business Administration or relevant formal qualification or Relevant equivalent experience.
Desirable: COVID-19 Testing site administration experience
Essential: I agree to meet Barwon Health’s immunisation requirements (including full COVID vaccination) as set out in Barwon Health’s Staff Immunisation Policy as amended from time to time. I acknowledge that meeting this ongoing requirement is mandatory and a condition of any employment subsequently offered.
Contact Person Sophie Klein 
Contact Person Job Title Talent Acquisition Coordinator - PHU 
Contact Number (03) 4215 2411 
Alternate Contact Person Charlotte Van Der Kruik 
Alternate Contact Number  
Closing Date 20/01/2022
Position Description
File name 
Administration_Assistant_Inreach_PD_UpdJan21.docx Open
Please note that this position will close at 11:45pm on closing date. Please ensure your application is added before then as we do not accept late applications.