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Position Summary
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- Be challenged – Be a part of our fast paced working environment and be recognised in your role as our customers first point of contact
- Be rewarded – Enjoy a role as part of a team delivering crucial services to our community
- Be your best – Ongoing training and professional development provided in a supportive work environment
- Be the heart of Barwon Health - Build your career with a dedicated team at Victoria’s 2014 People in Health Award Winner!
About the facility
University Hospital Geelong, situated on the corner of Bellerine and Ryrie streets, has a full suite of medical and surgical services, including cardiothoracic surgery and is one of the busiest hospitals in the state. It is general medical and surgical teaching hospital affiliated with The University of Melbourne and Deakin University with obstetric, paediatric and psychiatric beds.
About the role
This Customer Services Officer role performs Reception duties in our busy Emergency Department, as well as being responsible for the administration of patient admissions through the ED. The CSO provides clerical support to the medical and nursing staff in the ED in the delivery of acute urgent care for the Geelong and Regional community.
You will be trained in the use of our iPM Patient Management system and in the SYMPHONY Emergency Information system.
About the culture
The Customer Services Department at Barwon Health encompasses ED Reception, Perioperative & Admissions Office, Cashiers and Enquiries, Patient Accounts University Hospital Geelong and Patient Accounts McKellar Centre. We employ approximately 60 staff dedicated to providing services 24/7, 365 days a year.
Barwon Health staff benefits
At Barwon Health we celebrate and harness diversity, and consider it a competitive advantage. We encourage applications from all diverse backgrounds and Aboriginal and Torres Strait Islanders are encouraged to apply. Our organisation promotes the safety, wellbeing and inclusion of all our consumers including children and appropriate rigorous reference and background checks will be undertaken.
Recruitment agencies should note that Barwon Health does not accept agency resumes. Barwon Health is not responsible for any fees related to any unsolicited resumes submitted by Recruitment Agencies.
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Please note that this position will close at 11:45pm on closing date. Please ensure your application is added before then as we do not accept late applications.
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